Privacy Policy

Last updated: March 29, 2026

This Privacy Policy describes how PassPang (“we,” “our,” or “us”) collects, uses, and shares information when you use our mobile application and related services (collectively, the “Services”). By using the Services, you agree to this policy. If you do not agree, please do not use the Services.

1. Information we collect

We may collect the following types of information, depending on how you use the Services:

Information you provide. For example, account details you choose to submit, support messages, or feedback you send us.
Passes and codes. Content you add to the app, such as QR codes, barcodes, tickets, or coupons, and related metadata needed to display and organize them in the app.
Device and technical data. Such as device type, operating system version, app version, and diagnostic logs to maintain security and improve performance.
Location information. If you enable location-based features, we may process location data as described in your device and app permission settings, for example to show relevant passes when you are at a venue. You can disable location access in your device settings.
Usage data. Aggregated or pseudonymous information about how the app is used (for example, feature usage or crash reports) to improve stability and user experience.

2. How we use information

We use the information we collect to:

Provide, operate, and improve the Services;
Authenticate sessions and protect against fraud or abuse;
Communicate with you about the Services, including support and important notices;
Comply with legal obligations and enforce our terms.

3. How we share information

We do not sell your personal information. We may share information only in these situations:

Service providers. With vendors who help us host data, analyze crashes, or deliver notifications, subject to confidentiality and data-processing terms.
Legal and safety. When required by law, court order, or government request, or when we believe disclosure is necessary to protect rights, safety, or security.
Business transfers. In connection with a merger, acquisition, or sale of assets, with notice as required by law.

4. Data retention

We retain information only as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary depending on the type of data and how you use the app.

5. Security

We implement reasonable technical and organizational measures designed to protect your information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

6. Your choices and rights

Depending on where you live, you may have rights to access, correct, delete, or export your personal information, or to object to or restrict certain processing. You can often exercise choices directly in the app or your device settings (for example, location permissions). To submit a request, contact us using the details below. We may need to verify your identity before responding.

7. Children

The Services are not directed at children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us and we will take appropriate steps to delete it.

8. International transfers

If you use the Services from outside the country where we operate, your information may be processed in countries that may have different data protection laws. Where required, we use appropriate safeguards for cross-border transfers.

9. Changes to this policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the “Last updated” date. Continued use of the Services after changes constitutes acceptance of the updated policy, to the extent permitted by law.

10. Contact us

If you have questions about this Privacy Policy or our practices, please contact us at the support channel listed in the app or on our website.